WWDC26 Announcement Pulsatrix native actions are coming soon to the Shortcuts app

Hand the busywork to AI. Keep the final call.

Pulsatrix lets AI take the busywork off your team — sorting tickets, fixing PCs, writing quotes and emails across all your ConnectWise tools. The part that makes it safe: nothing reaches a client until you tap approve.

Your data stays in your office It asks before it acts You approve from your phone

All your tools, one place

Your whole ConnectWise world, in one assistant.

Tickets, devices, quotes, remote sessions — Pulsatrix connects them all, so AI can actually get work done instead of poking at one tool at a time.

Why MSPs trust it

Power you can hand over. Control you never lose.

Your clients' data stays put

Pulsatrix runs on your own systems, with your own private AI. Your clients' information never has to leave your office.

Private details stay hidden

Personal and client details are automatically blanked out before the AI ever sees them — twice over, just to be sure.

Safe by default

It can look things up all day for free. But it can't change anything until you say yes — and there's no way around that.

Owned, not rented

The opposite of a cloud subscription.

Most MSP automation lives in someone else's cloud, on a model you can't see, for a fee that never stops. Pulsatrix is built the other way around.

Pulsatrix
Typical SaaS automation
Focus
All-in on ConnectWise — one stack, covered deep and native.
Spread thin across dozens of tools — shallow on each.
Built to
Empower your team — make every tech better, not redundant.
Automate the work away to cut headcount.
Hosting
Self-hosted on your infrastructure.
A seat in someone else's cloud.
Your clients' data
Stays in your environment — it never has to leave.
Flows through a vendor's cloud; residency rarely published.
The AI
Works with the Claude you already pay for — open MCP, swap any time.
One hidden model you can't see or change.
How it runs
A tool your team drives — it acts only when a human does.
Always-on, with standing access to client systems.
Approvals
An out-of-band human gate — the AI can't approve itself.
A click inside a chat channel.
ConnectWise reach
447 actions across 11 areas — tickets, finance, quoting, RMM & more.
Mostly helpdesk triage.
Pricing
A free tier, then usage-based — no per-seat tax.
Per seat or per ticket — it adds up.

By design, Pulsatrix goes all-in on ConnectWise instead of spreading thin across every vendor. The platform your shop actually lives in deserves real depth — not one more logo on a grid — and your AI runs the playbook, not ours. Specialist beats generalist on the stack you live in.